The fine print, in plain words

We repair and service consumer and amateur radio electronics, including computers and desktops, amateur radio equipment and antennas, simulation and flight-sim hardware, game consoles, and VR equipment. We also buy and sell used electronics in these categories.

We may decline or discontinue any job at our discretion. If we decline a job before billable work begins, we return your equipment and the diagnostic fee is handled under Section 3.

By delivering equipment to us, you represent and warrant that:

You own the equipment, or you are authorized by the owner to have it serviced and to incur charges against it.

The equipment is not stolen, not subject to a lien or dispute, and not the subject of an insurance or law-enforcement matter you have not disclosed.

Any data, software, and media on the equipment is lawfully yours to possess, and any software you ask us to install is properly licensed to you.

You have disclosed any known hazard — swollen or damaged batteries, liquid exposure, prior fire or smoke damage, biological contamination, or prior repair attempts.

Locked devices. We require reasonable proof of ownership before servicing any device secured by an activation lock, firmware password, BIOS password, or account lock. We do not bypass, remove, or defeat manufacturer security measures or account locks. We do not install unlicensed software.

If we determine at any point that these representations are untrue, we may stop work immediately, retain the diagnostic fee and any charges incurred, and take any action required of us by law.

A $20 diagnostic fee is collected when you drop equipment off. It covers inspection, testing, and a written estimate.

If you authorize the repair, the $20 is credited in full against your final invoice.

If you decline the repair, the $20 is not refunded. The diagnosis was the service delivered.

If we determine the equipment cannot be repaired, or is not economical to repair, the $20 is not refunded for the same reason.

If no fault can be reproduced, the $20 is not refunded. Testing time was still expended.

We provide an estimate before performing billable work. No billable work begins until you authorize the estimate by text, email, or in person. Your authorization by any of these methods is binding.

If, during the repair, we find additional faults that would push the cost above the authorized amount, we stop and contact you for approval of a revised estimate. We do not exceed an authorized amount without your consent.

Estimates are valid for 14 days and are based on the fault as diagnosed. A fault that proves to have a different underlying cause once disassembly is complete may require a revised estimate.

Labor is billed at the applicable rate for the work performed. A job involving both software and hardware work is billed at the rate matching each portion.

Payment is due in full at pickup. We do not release equipment until the balance is paid.

The processing charge is disclosed before payment is taken and appears as a separate line on your receipt.

Returned or reversed payments. You are responsible for any fee we incur on a returned, reversed, or charged-back payment, plus the underlying balance. Initiating a chargeback without first contacting us is a breach of these terms.

Past due balances. Unpaid balances may be referred for collection. You are responsible for reasonable costs of collection permitted by law.

We give an estimated completion date when the repair is authorized. Estimated dates are good-faith projections, not guarantees, and we are not liable for any loss arising from a repair taking longer than estimated.

Turnaround depends on parts availability. Special-order, discontinued, and new-old-stock parts can take significantly longer, and we tell you when a part is on that path before you authorize the work.

Electronics repair carries risks that exist regardless of care taken. By authorizing work, you accept the following:

Aged and fragile equipment. Plastics become brittle, adhesives fail, ribbon cables tear, screws strip, and solder joints crack. Damage can occur during ordinary, careful disassembly of older, vintage, or previously-opened equipment. This is a risk of the repair, not a defect in our work.

Latent faults. Equipment with one failure often has others that only become apparent once the first is corrected, or once the device is powered and tested.

Repair may not succeed. Not every fault is repairable. Where a repair attempt is reasonable but uncertain, we say so before you authorize it, and labor for a good-faith unsuccessful attempt is still billable if it was authorized on that basis.

We are not an authorized service provider for any manufacturer, and we are not affiliated with, endorsed by, or acting as an agent of any manufacturer or brand. Repair by us may void a manufacturer's warranty on your equipment. Check your warranty status before authorizing work.

Cosmetic marks. Opening sealed or glued assemblies can leave visible traces. We minimize this but cannot always avoid it.

We warrant our workmanship and the parts we install for 14 days from the date of pickup.

The warranty covers a failure of the specific work we performed or the specific part we installed, where the failure is attributable to that work or part.

The warranty does not cover:

A different component or fault that arises after the repair

Failures caused by drops, liquid, power surges, misuse, or continued use of a device we advised against using

Software issues arising from your own subsequent changes, installations, or updates

Consumable items and batteries

Pre-existing conditions we disclosed and you chose not to address

Any work performed on the equipment by you or a third party after our repair

Equipment that has been opened by anyone else after our repair

Used, salvaged, and new-old-stock parts are installed as-is. Where such a part is the only option, we tell you before installing it, and the 14-day workmanship warranty covers the installation but not the longevity of the part itself.

To make a warranty claim, contact us within the 14-day window and return the equipment. Warranty service is repair or correction of the original work. We do not offer refunds of labor as a warranty remedy. This warranty is the sole and exclusive warranty we provide, and it replaces all other warranties, express or implied, to the extent the law allows.

You are responsible for backing up your data before delivering equipment to us. Back up everything you cannot afford to lose.

We are not a data recovery service and we do not guarantee the preservation of any data on any device. Repair work — including operating system reinstallation, storage replacement, and board-level work — can result in complete data loss. Some repairs require it.

We are not liable for any loss, corruption, or disclosure of data on equipment left with us, regardless of cause, including our own negligence, to the fullest extent the law allows.

If you ask us to back up your data as part of the job, that is a billable service quoted separately, and it is still performed without guarantee.

We take reasonable care of equipment left with us. Equipment is stored at our business location and is not left in vehicles or unattended public spaces. We may photograph equipment at intake to document its condition.

Our total liability for loss of or damage to your equipment while in our care is limited to the lesser of the cost of repair or the fair market value of the equipment in its condition as received — not its original purchase price and not its replacement cost.

We do not carry insurance on customer property. If your equipment is valuable to you, insure it yourself. Do not leave equipment with us that you cannot afford to lose.

We are not responsible for accessories, cases, cables, media, or removable storage left with the equipment unless they are listed on the intake record. Remove SIM cards, memory cards, and removable storage before drop-off.

Equipment must be collected within 14 days of our notice that the work is complete, or within 14 days of a declined estimate.

After 14 days we may charge a storage fee of $5 per day, up to the value of the equipment.

After 60 days, and after reasonable attempts to reach you at the contact information you provided, unclaimed equipment may be treated as abandoned and disposed of or sold to recover unpaid charges and storage costs, to the extent permitted by Texas law. Any surplus is handled as Texas law requires.

Keeping your contact information current is your responsibility.

Where we perform antenna, feedline, or on-site radio work:

We do not perform tower climbing, mast raising above safe ground-level working height, or roof work. Work requiring these is referred out.

You are responsible for confirming that installations comply with your HOA rules, local ordinances, deed restrictions, and landlord permissions. We do not research or warrant compliance.

You are responsible for holding any license required by the FCC to operate the equipment, and for lawful operation of it.

You are responsible for the structural adequacy of any mast, mount, roof, or support structure, and for the condition of your premises' electrical and grounding systems.

We are not liable for damage arising from lightning, static discharge, RF exposure, or inadequate grounding at your premises.

Used equipment we sell is sold as-is, with all faults, and without warranty of any kind unless we state otherwise in writing at the time of sale.

Condition is described honestly and to the best of our knowledge. Ask questions before purchase.

Tested items are described as tested, and we state what was tested.

Untested items are described as untested and carry no functional representation.

Sales are final unless an item was materially misdescribed.

Where a sale is made through an online marketplace, that marketplace's return and buyer protection policies also apply and take precedence where they conflict with these terms.

Shipped items are packed to withstand normal carrier handling and dispatched within the timeframe stated in the listing.

Risk of loss passes on delivery to the carrier. Claims for items lost or damaged in transit are made through the carrier. We assist with the claim and provide documentation, but the carrier's determination governs.

Equipment containing built-in lithium batteries ships by ground carrier only, which may extend delivery time.

We collect your name, email address, phone number, and equipment details in order to perform the service and contact you about it. We use that information for the job, for warranty support, and for service-related follow-up.

We do not sell your personal information. We do not share it except as needed to complete your job — for example, with a parts supplier handling a warranty replacement — or where required by law.

Devices are accessed only to the extent needed to diagnose, repair, and verify the work.

To the maximum extent permitted by law, our total liability arising out of or relating to any job or sale is limited to the amount you paid us for that job or item.

We are not liable for indirect, incidental, special, punitive, or consequential damages of any kind, including lost profits, lost revenue, lost data, loss of use, business interruption, or the cost of substitute equipment or services — even if we were advised such damages were possible.

Equipment we service is not warranted as fit for safety-critical, life-support, or business-critical use. Do not rely on repaired equipment for any purpose where its failure would cause injury or significant loss.

You agree to indemnify and hold harmless TSTSI Endeavors and David Vernon from any claim, loss, liability, or expense — including reasonable attorney's fees — arising out of:

Your breach of these terms or of the representations in Section 2

Any claim that equipment you delivered was not yours to authorize

Any unlawful content or unlicensed software on equipment you delivered

Your use or operation of equipment after we return it, including any installation performed at your premises

We are not liable for delay or failure to perform caused by events outside our reasonable control, including supplier and carrier delays, parts discontinuation, utility or network outages, severe weather, illness, or government action.

We may refuse or stop any job at our discretion, including where equipment is unsafe to handle, where the customer is abusive, where required parts cannot be obtained, where continued work would exceed the authorized amount, or where we have reason to believe the work would be unlawful.

If we stop work after it has begun, you are responsible for labor and parts reasonably incurred to that point, and we return your equipment.

These terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules. Any dispute is subject to the exclusive jurisdiction of the courts of Williamson County, Texas.

Contact us first. If you are unhappy with our work, tell us before taking any other step. Most issues are resolved directly and quickly.

Severability. If any provision of these terms is found unenforceable, the rest remain in force and the unenforceable provision is applied to the maximum extent permitted.

No waiver. Our failure to enforce any provision is not a waiver of it.

Entire agreement. These terms, together with your signed or acknowledged intake record and estimate, are the entire agreement between us and supersede any prior discussion.

Assignment. You may not assign your rights under these terms without our written consent.

Changes. We may update these terms. The version in effect on the date you authorize a job or complete a purchase is the version that applies to it.